Secure Clinical Process

Start your transformation.

Our clinician-led pathway is designed for safety and transparency. Follow these four steps to begin.

1. Select & Secure

Choose your treatment plan and complete the secure checkout. Your payment is held as a deposit while our medical team reviews your suitability.

2. Clinical Consultation

Complete your online medical questionnaire, book video consulation for BMI review. This provides our clinicians with the data needed to prescribe safely and effectively.

3. Clinician Approval

A UK-registered doctor reviews your consultation. Once approved, your prescription is generated and sent to our pharmacy for dispensing.

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Automatic Refund Policy

If our clinicians determine that treatment is not suitable or safe for you, your payment is automatically refunded in full to your original payment method. No admin fees, no stress.

4. Tracked Delivery

Your treatment is dispatched via discreet, cold-chain tracked delivery. You’ll receive a tracking link as soon as it leaves the pharmacy.